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When You Don’t Know, Do THIS
I’M SUPPOSED TO KNOW WHAT TO DO! I hear you. And I know you’re feeling bad because you don’t have all the answers. But guess what? NO ONE DOES! Every day, everyone is doing their best to make the best choices with the information available. There is no RIGHT way,...
Build Trust to Manage Through Mistakes
I could tell from the look on his face that something was wrong. My usually self-sufficient analytics manager was standing in my office doorway, uncharacteristically speechless. He had supplied me with information for a big-deal Board-level communication that I had...
2020: The Year of Type 2 Fun
I was in the middle of Type 2 Fun and there was no out. Only forward. We hiked for 8 miles and still had 2 miles and 2000 feet of elevation to go to make it over the mountain pass. My pack weighed a third of my total body weight and I was miserable. It was my crash...
Change This to Better Manage Remote Teams
How do you feel about managing your team remotely? I was talking with a team leader who absolutely HATES it. “I’m working TWICE as hard to be HALF as effective.” She was used to regularly walking the halls for casual, face-to-face check-ins. Most of her team is...